Refund policy

Shipping - 

We offer FREE delivery on all orders, because getting your Begun pieces to you should be simple.
Cash on Delivery is available — COD charges apply where applicable.

Returns - 

Didn’t feel quite right? No worries. You can request a return within 7 days of receiving your order.

To initiate a return, you’ll need to ship the product back to us.

Once we receive the item, we’ll refund the return shipping cost as store credit, up to ₹150.

Store credit will be added to your account and can be used on your next purchase.

Returns will be void if - 

The product tag has been removed

The item fails a hygiene check

There is visible physical damage or signs of use

Exchanges - 
Found your perfect fit but need a different size?
We offer one size exchange per order — on us. Simple and stress-free.

Timelines
All return and exchange requests must be initiated within 7 days of delivery.

If you need help at any point, our team’s always happy to assist - just reach out.

WhatsApp : +91 838016224
Email : team@begunactive.com